Feedback from passengers

Covid-19 Update 29th March 2021
We know very well the enormous benefits our cruises have brought to our passengers in the past. As yet there remains significant uncertainty about how we might operate in 2021. The vast majority of our crews and passengers fall within the groups most at risk from Covid-19. We continue to monitor developments of the Covid-19 and will update you as our situation becomes clearer.

What our passengers say

We are always happy to hear from passengers both old and new. To leave your own comments please use Tripadvisor, or the form on our contact page or send us your feedback directly.

Below is just a small selection of the direct responses we’ve had. Please do contact us or use the Tripadvisor link to add your own review.

Caroline – “Thank you to the crew & Waveney Stardust for our trip today to celebrate our parents Golden Wedding Anniversary. Thank you for your understanding, a lovely relaxed day and your constant help and support”

Penny – “Lovely relaxing surprise trip for my Mum’s 80th Birthday!
Loved by all the family!!
Thanks to the fantastic crew!!”

Lisa – “Fantastic afternoon on the Broads thanks to the crew at the Waveney Stardust. Recommend to anyone”

Heather – “A fabulous outing from Brundall. Great crew that were terrifically helpful. Waveney Stardust is a gem in the broads”

Genevieve – “Thanks for a fantastic cruise from Brundall! 10 of us – family and friends – had a wonderful memorable time.  Wheelchair friendly with an extremely kind and professional crew. And we saw great birds and plants.”

Jack – “5 stars really isn’t enough to show my appreciation of the lovely lads who we met today on a Waveney Stardust cruise from Beccles. Loved every minute of the 7 or so hours”

Chris – “Thank you all for an excellent afternoon’s trip to Oulton Broad, onboard the new Waveney Stardust. Your team of three were excellent, cheerful, full of knowledge of the Suffolk Broads, which added to the day, it is amazing what you can miss on the banks of the Broads, wonderful wildlife. Sincerely we hope to return for another journey and we look forward to that time.”

Pauline – “A very big thank you, to you all, for making our afternoon yesterday so special. Everyone has said how much they enjoyed it and are looking forward to the next time. I shall be booking another trip with you next Spring when we will bring another group.”

Mozza1943 – “Had a great time on Stardust. The facilities for the disabled are excellent and the crew very helpful. We had an all day cruise and we took our own picnic rather than visit a pub, the crew put up two long tables for the food and then made us tea or coffee. Have booked a cruise for this year from Horning.”

Sue C – “We had a truly fantastic day starting from Beccles to Oulton Broad and back. We cannot thank the crew enough, Bernard and Andrew as they helped to make our day even more special. The wild life included two Kingfishers. The two boats are run purely by volunteers and if you are looking to have a great day out then I would not hesitate to recommend these guys and support them as they do a terrific job, they are passionate in what they do and really care about the people they take out. The boats are extremely well maintained, very clean, tidy and spacious. The roof even slides back for an extra special treat on a warm day but if the weather is not so good it is warm and cosey and just as nice as there are radiators on the walls. The weather will not deter from a great day out. There is even a lift for those who are unable to step into the boat. They have thought of everything.”

Lesley – “I just wanted to write to thank you so much form making Tess’s 21st birthday so special on 24 May this year. We all had a wonderful time – most especially the birthday girl. It was so lovely to be out on the water, the boat is fantastic and everybody on board so very friendly and kind. It is a truly fantastic thing that you do, and we certainly had a most memorable and enjoyable day. Thank you to Waveney Stardust and everyone associated with it. You are very special.”

Michel – “Nous avons fait une superbe balade sur le Waveney, l’accueil y est chaleureux, l’équipage est attentif au bien-être de ses clients; le soleil nous à permis de profiter pleinement de la beauté du paysage et de la rivière. Merci pour cette journée de détente et j ‘espère a Bientôt”

Mrs Dobson – “Took some French friends on Stardust a first for all of us. What a fantastic day out. Many thanks to Del, Paul and Lynn who treated us all like royalty and couldn’t do enough for us. The river was beautiful, weather great and the Stardust spectacular. Three of our group are disabled in various ways and had no trouble embarking or disembarking. Very impressed.”

Abby – “ I cannot express enough what a fantastic experience and service the Waveney Stardust provides. As a wheelchair user, I didn’t think going on a boat trip would be possible for a long while but this really is a little gem! Highly accessible and comfortable. My thanks go out to our wonderful crew of two, Del and Lynn who made our trip down the broads even more special. I would highly recommend the Stardust to anyone.“

“Hi, on behalf of all the Residents and Volunteers who joined the Waveney Stardust at Oulton Broad last Friday, thank you very much for making it such an enjoyable outing for us. Despite the force 11 gale and 50 foot waves !! across Oulton Broad we had a great time, everyone was so impressed with the boat’s stability and comfort and to lay on a double rainbow across the Broad as we returned was magnificent. Thank you for all your kind attention, cups of tea and hospitality – we hope to be joining you again soon.”

Mr Johnson – “I loved every minute aboard Waveney Stardust; the crew and other volunteers were so helpful and gave me a chance to enjoy the broadland waters in a way that I wouldn’t normally be able to do. I can’t thank them enough.”

Mrs. Thomas – “Me and my husband accompanied some close friends on a day out with the Waveney Stardust crew, we thoroughly enjoyed our trip and even bought a souvenir to take home with us at the end of the day.”

Mr Attenborough – “I’m so glad that I went on a river trip with Waveney Stardust, it’s always such a pleasure to travel down the river on an evening trip and watch the sun go down over the Broads.”